Returns & Exchanges
If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse.
NOTE: the cost of shipping will be deducted from your total refund. (Please see our note below regarding Special Orders).
All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories. ANY SIGNS OF WEAR, DAMAGES, OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN. ANY ITEM PURCHASED AT OR BELOW THE REGULAR PRICE, INCLUDING ANY PRODUCTS WITH OFFERS OR DISCOUNTS, WILL NOT BE RETURNED FOR ANY REASON.
If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact Megafashion.com at firstname.lastname@example.org within 5 days of receipt of your shipment to make the necessary corrections.
If a return shipping label is provided via email, please print the label and tape it to the shipping carton. We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.
How to return or exchange an item:
- Place the original package into a shipping carton.
- Include the invoice and the reason for the return. If defective, please specify the defect.
Note: Please do not place stickers or shipping labels on the original manufacturer’s package. We are not responsible for lost or damaged packages.
If an order is shipping via ground shipping, the initial shipment fee incurred by Megafashion to ship the merchandise will be deducted from the refunded amount.
Select items sold on Megafashion.com may be considered a "Special Order" and subject to a limited return policy. A "Special Order" may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor, all orders that have a sale price equal or greater than $1000, the return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the Megafashion.com staff via mail, fax or e-mail.And orders discounted already we will keep the right to accept or not the return.
Email us at: email@example.com or call at 1-800-319-4085